Why does the American Heart Association use an applicant tracking system (ATS) for candidates to apply for positions?
The American Heart Association uses an ATS to better manage the candidate submission and hiring process. We receive a large volume of applications a year and want to give each candidate the attention and consideration that he/she deserves. By completing your profile on our ATS for an open position, your applications are immediately entered into our database. This information is then made available to the recruiter responsible for filling the position you responded to and your information will be searchable by all of our recruiters for other positions.
How do I apply for a job on-line?
How do I submit a resume when using my mobile device?
You will need to store your resume in Dropbox or Google Drive. When prompted, just select either Dropbox or Google drive and you can upload your resume. It’s that easy!
How can I edit my job profile?
What is a 'Job Agent'?
Job Agents allow applicants to submit their e-mail address to the system in order to receive notifications of all newly posted positions applicable to the candidates’ skill set and experience.. These e-mails are automated and are sent out directly from the ATS. **Please note: Once you have received a notification of a newly posted position you must still submit an interest for the position. Receiving a job notification does not mean that your application has been submitted for the position.
How do I create a Job Agent?
How can I apply if I don't have a computer at home?
You can apply using any computer with Internet access. Have a mobile device? You can now use any Apple or Android device to apply. Public computers can often be found at your local library or state employment centers.
What should I do if I don't have an e-mail address?
Internet e-mail accounts can be set-up, free of charge, from several websites. Examples of these are: www.hotmail.com, www.yahoo.com, and www.gmail.com.
What jobs are currently open at the American Heart Association?
All available positions at the American Heart Association are posted on the website. Open positions remain posted until filled or cancelled.
What should I put in the resume field if I don't have a resume?
You do not have to upload a resume/CV in order to create a Profile, however, you must upload one in order to create a Job Agent. If you choose not to upload a resume/CV for your Profile, you will be asked to list your skills and professional experience during Step 6.
How do I discontinue receiving job alerts?
The next time you receive a job alert click on the provided link to discontinue the service or log into Update Job Agent and click on the Delete Agent button at the bottom of the screen.
How do I see the positions in which I have applied?
In order to apply for a job will I need to complete a profile even if I completed a job agent?
Yes, in order to be considered for an open position, you will need to create a profile in order to apply.
Can I edit a resume that I have already submitted to a position?
Yes. To do so, go to ‘Update Your Profile’ and click on ‘View Current Resume/CV’ beside the respective position. Scroll to the bottom of the page and either upload a new resume or edit specific changes in the text box.
I have entered my e-mail address, but the system tells me that there is no log-in for that address. What does this mean?
This means that you may have entered a single resume into the system, through the job agent but you have not set up a profile. You will need to “Search Current Opening”, select a position in which to apply, and select Apply New Resume/CV to complete a profile. Creating a profile will allow you to apply to future positions without having to complete the response form each time.
How do I reset my password for my Profile?
If you have forgotten your profile password, click on ‘Update Your Profile’ in the Employment Listings section. Click on the 'Forgot Password' link and you will be prompted to enter your email address. Information to log into the system will be sent to your e-mail address.
I tried to submit my profile, but the web page indicated that there was an error. What should I do?
If you are not running on a platform or browser supported by our ATS, you will need to upgrade your system and then revisit our site to apply online. Our ATS supports the following platforms and browsers:
AFTER YOU HAVE APPLIED
How will I know that my resume/qualifications have been submitted for the position(s)?
You will receive an immediate email response from the American Heart Association acknowledging receipt of your applications as soon as you submit one.
How long does it take to fill a position?
The time to fill a position varies depending on a number of factors including the type of position, the number of candidates, the hiring manager's schedule, etc. It may take several weeks to several months to fill a position.
How will I know if I am being considered for the job?
If you are a candidate under consideration, a recruiter will be in contact with you. We are unable to accept phone calls to check the status of a resume submission.
How do I know if a position is still open?
If you have not received an e-mail indicating that the position has been filled, you can log into ‘Employment Listings’ and view the status of any job for which you have submitted an interest too using a Profile.
Should I submit a paper resume as well?
No - our recruitment process is paperless; we no longer accept paper resumes. Receiving applications through the ATS is the only method that the American Heart Association uses to accept a resume.
What does the word 'HOLD' mean when posted next to a position?
A position could be put on hold for a variety of reasons. It means that at this time, the recruiter is no longer actively seeking candidates. The department could be in the final stages of selecting a candidate or the department may no longer need the position at this time.